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The Video Cannot Be Played on WhatsApp: How to Fix It?

WhatsApp is one of the most popular messaging apps in the world, and it allows users to easily send text messages, photos, videos, and other media.

Users prefer WhatsApp over other messaging platforms because of its free services, whether locally or internationally.

However, sometimes users encounter an error message when attempting to play a video in WhatsApp, which can be frustrating. In this article, we will look at why this error occurs and how to fix it.

Read this article to fix your WhatsApp error immediately if the Video cannot be played on WhatsApp.

The Video Cannot Be Played on WhatsApp: How to Fix It?

Why can you not play a video on WhatsApp & how can you fix it?

You may not be able to play Videos on WhatsApp for various reasons. In this section, we list the causes and the ways to fix this error.

1. Check the download process of videos.

You cannot play a video on WhatsApp because the download process may be stopped.

If a video is not completely downloaded, the Video will not be played on WhatsApp.

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You need to check if it is downloaded or not. This is because the Video must be downloaded before it can be viewed. The download is not automatic; you must manually start the download process.

Once the download is completed, the Video can be played.

2. The Internet connection is down.

A lowA low internet connection is another reason videos can’t be played on WhatsApp.

If your internet connection is low, you cannot ultimately see the Video on WhatsApp.

Low internet connection speeds can cause videos to take longer to download or not download, as more bandwidth is needed to transfer the data quickly.

This can lead to an incomplete download of the Video, or no download at all, depending on the speed of the internet connection.

3. Storage Space is


All the available space has been used to store files when storage space is complete.

When a user has saved too many files, or when large files are stored in memory, it can cause the available storage space becomes full quickly.

This means no more files can be stored, and new files can only be saved once some of the existing files have been removed.

Deleting large files on your phone is the right way to free up space and make room for new files.

To ensure adequate space for new files, it is essential to review the existing files stored regularly and selectively delete large files if necessary. The Video will be able to be played.

4. An outdated version of WhatsApp.

Using an old version of WhatsApp is the common reason Video cannot be played on WhatsApp. Updating the application will ensure that it has the latest security patches and bug fixes, making it more secure and reliable.

It will also ensure that the application is compatible with the latest versions of the operating system.

This is significant because outdated applications can be vulnerable to security threats and may not work correctly with newer versions of the operating system.

Keeping the application up to date will ensure that it is secure and reliable and can take advantage of the latest features of the operating system.

5. Inappropriate format for Video.

If you are an iOS user and cannot play a video on your WhatsApp, it may be due to the wrong format of the Video.

Suppose the format of the Video is MKV; you cannot play it on an iPhone. The iPhone operating system does not support the design of MKV.

VLC media player can convert MKV files into a format compatible with an iPhone, such as .MP4.

The Video Cannot Be Played on WhatsApp: How to Fix It?


WhatsApp is a messaging and voice-calling app that allows users to communicate with other users over the internet.

It provides end-to-end encryption, group chats, and media sharing, enabling users to communicate easily with friends and family.

It also allows users to share videos, but sometimes the other party needs the capability to view them. If you are the one who is unable to play a video on WhatsApp, you can scroll up and read this article.

This article explains how you can play videos on WhatsApp, such as downloading a third-party video player or updating your WhatsApp version to the latest one.

If you have any further questions, we are here to assist you.


Techinzone is about technology and how it makes us feel. Founded in 2022, we offer our audience everything from breaking news to reviews to award-winning features and investigations, on our site, in video, and in podcasts. Our original editorial insight was that technology had migrated from the far fringes of the culture to the absolute center as mobile technology created a new generation of digital consumers. Now, we live in a dazzling world of screens that has ushered in revolutions in media, transportation, and science. The future is arriving faster than ever

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